OPERATIONS & STRATEGY
Eliminating Workflow Redundancies to Drive Innovation and Progress
CASE STUDY / Project Quarterback
No matter the size of your organization, working bandwidth is a limiting factor for everyone.
Outside of day-to-day business, how do you know your workforce’s efforts are focused on things that will actually move the needle forward?
For a large organization, taking a closer look at ordinary project redundancies wasn’t a main priority — until it was revealed that doing so could save them millions of dollars.
Operations, Growth, Organizational Design, Talent Acquisition
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At a Glance
THE PROBLEM
A large organization lacked strategy on how to efficiently manage project work across teams. Duplicated efforts and lack of transparency ate into employees' time, creating stagnation and burnout. The organization had a desire to make things better but work was repeated — often in areas not aligned with immediate objectives.
THE MISSING PIECE
By clarifying objectives and identifying differences in tolerable versus intolerable redundancies, work was organized, prioritized or pivoted to align with key goals. However, the need for open communication channels to highlight these priorities and maintain clarity of workflow redundancies became apparent.
THE SOLUTION
New communication channels were created, driving employee alignment around shared organizational objectives. Responsibilities and workflows were renewed to limit intolerable redundancies, translating into greater cross-collaboration among teams, more opportunity for contributors and faster progress toward project and company goals.
Visual Summary
CASE RESULTS
KEY TAKEAWAYS
Unified Focus Empowers and Saves Costs
Focusing on shared objectives enhanced employee satisfaction, built trust, and unified the organization. Streamlined workflows and cross-collaboration resulted in millions of dollars in employee expenditure savings and increased operational effectiveness.
Selective Transparency Balances Focus + Innovation
Transparent reporting of major projects while avoiding overwhelming details struck a balance that fostered collaboration and encouraged innovation without stifling new ideas.
Strategic Alignment Drives Efficiency
By clarifying objectives and aligning strategies with organizational goals, a foundation for coordinated effort was created. This eliminated redundancies and optimized workflows.